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November 3rd, 2007

Durham Cathedral SPCK

There has been drama at the Durham Cathedral Shop, one of the former SPCK shops. This is the Press release from St Stephen the Great (thanks to Annie):

SAINT STEPHEN THE GREAT ANNOUNCES MANAGEMENT CHANGE AT ITS DURHAM CATHEDRAL SHOP
Mrs. Carole Burrows, manager of the Durham Cathedral Shop, has resigned her position, effective 31 October 2007. According to Mark Brewer, chairman and CEO, “Mrs. Burrows served the charity with competence and aplomb, and she will be greatly missed by the staff and customers of the shop.” He said that the charity had agreed to transfer the operations of the Cathedral Shop to Mrs. Burrows and expressed regret that this had not gone through. Saint Stephen the Great’s president, Mr. Phil W. Brewer will serve as interim manager of Durham Cathedral Shop which is the flagship shop of the chain. Meanwhile, qualified candidates are being actively sought and interviewed for the position of permanent manager. In 2006, the Society for Promoting Christian Knowledge transferred ownership of the Durham Cathedral Shop as well as 22 other shops to Saint Stephen the Great. Commenting on the Durham shop Mark Brewer said, “Saint Stephen the Great considers it a great privilege to serve as the ‘face’ of Durham Cathedral through our operation of the Cathedral Shop. We seek to be a part of the pastoral ministry to both the Cathedral’s visitors and to the employees of the Cathedral Shop.” Saint Stephen the Great is an Orthodox Christian lay charity. It aims to share Jesus Christ’s love and saving grace in a society suffering from the stress of a modern world engulfed by secularism. It seeks to do this by distribution of Christian literature and restoration of redundant churches for Orthodox Christian worship.

However, from the comments elsewhere on this site, Pax Vobiscum gives a different view:

A press release was issued on 2 November 2007 by J. Mark Brewer stating that ‘Mrs Carole Burrows, manager of the Durham Cathedral Shop, has resigned her position, effective 31 October 2007.’

He then goes on to say some gushing things about Mrs Burrows qualities (so true, she is brilliant bookseller and caring person) and that the charity had agreed to transfer the operations of the Cathedral Shop to Mrs Burrows and expressed regret that this had not gone through.

HOWEVER - and you knew that was coming - this is not the case at all. Mrs Burrows, who was trying to work with her solicitors on a proper affordable deal to take over the shop - a deal instigated by the Brewers and not by her - was told by Mr M Brewer that she must either accept his deal (with no amendments) or clear her desk within the hour. As the deal offered was not affordable she didn’t have much choice. That is not resigning - that is being sacked.

So, 2 members of the staff representative body who were trying to work with ACAS on legal contracts have now been booted out.

I think you will be hearing more about this story in coming days, if not hours.

Also from veritas in the comments below:

The Brewers say that Carol Burrows has resigned. I saw the press release. Carole says she was fired. Being told to “clear your desk and take nothing with you” does not sound like a resignation to me. Nobody who has spent time with Carole can imagine that she’s a quitter. She stood up for part-time workers who were set, via the new contract, to become casual workers with enormous financial ramifications for them. And nobody should doubt that Carole has been anything but loyal to the SPCK cause. I’m left wondering why the Brewers need to be advertising for a new manager? Do they want another “yes boss” person in charge so that the shop can be further decimated and will that new person be on the forum discussing new contracts. Oh dear, I forgot! Durham is special isn’t it - apparently whoever is in charge can delete the directives sent via e-mail to other bookshops because “Durham is the jewel in the crown.” Well the jewel in the crown has books on the shelves face up rather than spine up so that the shelves can look full. Some jewel!

Some further news. Nigel Oakley launched his book, “Engaging Politics?” in the bookshop. By all accounts it was a fantastic evening thanks to the staff members who stayed behind after working hours without pay. It’s what dedicated people do. Unfortunately, the bookshop staff could not order the book because the publishers had not been paid. Nigel had to buy copies himself and the bookshop had to pay him. This is no secret. Bishop Tom Wright told this to the synod members today. Bishop Tom is launching a book at the Durham shop soon. Wonder if he’ll have to buy copies too?

I don’t think this is the last we will hear of this story.

Surprisingly, given that it is ‘the flagship shop of the chain’, the Durham shop does not currently appear on the map on the bookshops page of the SPCKOnline site:

wheres Durham

The red arrow is mine by the way. Oddly though it does appear on the SPCK Bookshops site. I’ve no idea whether this has significance.

On a related but probably less important note the web address www.durhamcathedralshop.co.uk was registered by the Dean and Chapter of Durham cathedral on the 29th of October just gone, perhaps because they thought the shop was about to turn independent. It is only being used for e-mail thus far though - the web address doesn’t bring up a webpage.

[You’ll get these results if you put the domain into any domain registrar website (and have nothing better to do):]

Domain name:
durhamcathedralshop.co.uk

Registrant:
The Dean & Chapter of Durham Cathedral

Registrant’s address:
Chapter Office
The College
Durham
DH1 3EH
GB

Registrar:
Onyx Internet Ltd [Tag = ONYX]
URL: http://www.onyx.net

Relevant dates:
Registered on: 29-Oct-2007
Renewal date: 29-Oct-2009



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31 Responses to “Durham Cathedral SPCK”


  1. Mark Bennet says:

    I’m sure the Durham authorities will be looking quite carefully at the bookshop contract arrangements. Two things come to mind. The existing contract could be brought to an end - what leverage to the Brewers have?
    Or Durham, being quite a large Cathedral, might find it convenient to open a parallel bookshop. It might initially, for practical and legal reasons have to be based close by but off-site (at a convenient theological college pro tem?)
    If there were an entrepreneurial spirit, this might grow into an informal salvage of what can be retrieved of the chain - perhaps, as I have suggested before, with a different business model.
    If I were as concerned as I am, and had a chunk of money to spare (which I don’t), I might just send an email or pick up the phone …

  2. Annie says:

    The staff of St Stephen the Great (formerly known as SPCK) elected fellow Booksellers to represent them in discussions with Mr Mark Brewer about their serious concerns regarding their new contracts of employment.
    Following their meeting with ACAS the Representatives concerned (by a curious stroke of coincidence)had their shop e-mails disconnected and most of them have now “resigned”
    The press release by Mr Mark Brewer regarding the “resignation” of one of these representatives is posted below

    November 2, 2007 - For immediate release
    SAINT STEPHEN THE GREAT ANNOUNCES MANAGEMENT CHANGE AT ITS DURHAMCATHEDRAL SHOP Mrs. Carole Burrows, manager of the DurhamCathedral Shop, has resigned her position, effective 31October 2007.According to Mark Brewer, chairman and CEO, “Mrs. Burrows served the charity withcompetence and aplomb, and she will be greatly missed by the staff and customers of theshop.” He said that the charity had agreed to transfer the operations of the CathedralShop to Mrs. Burrows and expressed regret that this had not gone through.Saint Stephen the Great’s president, Mr. Phil W. Brewer will serve as interimmanager of Durham Cathedral Shop which is the flagship shop of the chain. Meanwhile,qualified candidates are being actively sought and interviewed for the position ofpermanent manager. In 2006, the Society for Promoting Christian Knowledge transferred ownership ofthe Durham Cathedral Shop as well as 22 other shops to Saint Stephen the Great.Commenting on the Durham shop Mark Brewer said, “Saint Stephen the Great considersit a great privilege to serve as the ‘face’ of Durham Cathedral through our operation of theCathedral Shop. We seek to be a part of the pastoral ministry to both the Cathedral’svisitors and to the employees of the Cathedral Shop.” Saint Stephen the Great is an Orthodox Christian lay charity. It aims to share JesusChrist’s love and saving grace in a society suffering from the stress of a modern worldengulfed by secularism. It seeks to do this by distribution of Christian literature andrestoration of redundant churches for Orthodox Christian worship.# # # # #

  3. Mark Bennet says:

    Any news of the Cambridge shop? Last time I called in, some of the familiar faces were missing.

  4. Pax Vobiscum says:

    Leicester is also missing from that map, as is the shop the Brewers keep telling everyone they are/have opened in Poole in that beautiful church building they own, with no congregation, or priest…

    So, I hope this is good news for Leicester and that independence is coming their way. But it may simply be the SPCK lights going out all over the UK.

  5. Peter Kirk says:

    I hope that Durham Cathedral allows to be part of its pastoral ministry only those who show a proper Christian attitude, and who are part of the Church of England or at least in sympathy with it. The Brewers fail on the latter count, I will leave others to judge on the former.

  6. pidgeon says:

    there are 2 of the old staff members in Cambridge- been there years - their manager resigned in February - the first manager to leave.

  7. rosamundi says:

    Today’s little-known fact: Many lawyers in the UK will offer a first half-hour or so consultation for free.

    The one round the corner from me does this, and also claims extensive knowledge of UK employment law, and would be qualified to cast his eye over any employment contracts anyone happens to have lying about.

    It would be interesting to have a lawyer’s opinion of these new employment contracts.

  8. Mike Homfray says:

    Surely the change of stance at SPCK means that the cathedral could simply close them down - they should do so anyway as St Stephens wouldn’t have the cash to fight the case.

    Mind you, Wright probably approves of their stance.

  9. SPanonCK Mousey says:

    Veritas is right re Durham.
    A pity, though that you didn`t post my comments re St Stephen - who is NOT the first martyr. The Brewers` St Stephen was a Serbian sword swinger best known for killing Moslems.
    So - post 9/11 - when the Brewers invented their unorthodox cult (which seems weird to most normal Orthodox worshippers) - they chose to dedicate it to someone who killed Moslems.
    Now these people ARE BUYING UP CHURCHES in multiethnic and multi-faith areas such as Bradford and Bensham, where people have worked towards interfaith harmony. If the Brewers` track record for shop destruction is anything to go by, then they are out to cause havoc in British inner cities.

  10. Pax Vobiscum says:

    ‘Scuse me, Veritas, but I know of another SPCK shop which used to regularly put a mannequin in the window dressed in cassock, alb, girdle and the correct chasuble and stole for the season. Usually a second-hand fiddleback, sometimes with matching maniple.

    Now, of course, there the mannequin was known as ‘the headless bishop’, because, it was, well headless. Some people might feel that the term ‘headless bishop’ is an oxymoron. Strange how often these window displays coincided with a visit from Jo Brand.

    Anyhow, the mannequin was much admired by the customers of said shop. Many was the time that the vestments were striped from its none-to-broad shoulders and sold for a price far in excess of the amount the shop had paid for them on eBay.

    It also attracted some strange scratches on the shop window. Or that could have been Jo Brand again.

  11. Pax Vobiscum says:

    OK, I meant stripped. Too much sherry after Mass. Striped vestments are very Laura Ashley and probably not even worn in Brighton these days.

    But then standards have slipped so much I don’t know of anywhere that wears buskins any more. Well, not for Mass.

  12. Anthony says:

    Headless bishop? Is that like the horseless houseboy? Or the clueless canon? Anyhow, how does he wear his bishop’s bonnet?

  13. Andy says:

    I’m sure I read somewhere that Phil Brewer was the manager at Exeter SPCK…

  14. Boko Fittleworth says:

    Just to clarify, the mannequinn at Birmingham wasn’t actually in the window. It was brought downstairs and put in a place where it could be seen from the street but it wasn’t in the window. It’s strange to think that such a simple action could have caused such trouble, though I do remember an email telling us that we were not to sell clerical shirts anymore. When Mark Brewer came in the other week he seemed to be genuinely surprised when I told him that they sell regularly.

    The fact that this was noticed reminds me that we used to receive several phone calls each week where as soon as the phone was answered the other person would hang up. We surmised that it was the Brewers (or their spies) checking to see whether we were answering the phone in the approved way. Does anyone else know anything about this?

    As for my former colleague, I wouldn’t call her a scab just naive I’m afraid.

    veritas, are you serious when you talk about Madonna? Surely we wouldn’t be allowed to play Madonna’s music in the shop. Mark made us play the gut-wrenching ‘Now the Promises are Fulfilled’ Orthodox Christmas dirge (No offence intended to other Orthodox music) when he came in. He turned it up and pointed one of the speakers out of the window, as if that would drag the punters in.

  15. SPanonCK Mousey says:

    Tomorrow is 5th Nov.
    Just imagine what use could be made of reject mannequins - especially as Brewer lookalikes!

    Sadly, Durham has never had mannequins as it has no windows to put them in. The Cathedral, however, is partly dedicated - not to a headless bishop - but to one with 2 heads in his coffin.

    Also according to Veritas yesterday,it looks as if the current bloke in Auckland Castle is using both his brains as usual.

  16. Dave says:

    A reminder to those commenting

    Please refrain from personal attacks in the comments. I don’t think there is anything to be gained from them for one. They also risk getting me and this site into legal difficulties.

    With this in mind I have edited and will be editing some comments.

  17. roger williams says:

    [Comment awaiting verification - Dave]

  18. Serena says:

    That really is terrible. I went to Durham for the first time about 10 days ago, and had a wonderful time browsing all the genuinely engaging and interesting books there. It would be devastating to lose such a beacon of learning and engagement with faith.

  19. veritas says:

    I’ve been told that by putting leaks on this blog I have endangered the livelihoods of the staff. I apologise unreservedly.

    Just to clarify for Boko Fikkleworth - The Brewers do not listen to Madonna’s music. It was her business one of them was talking about. They feel that the bookshops have to trade smartly. Just as the music business has changed (downloading instead of buying a CD) the bookshops have to be ready for people downloading books.

  20. Pax Vobiscum says:

    Veritas
    Yes, we must be responsible bloggers and not endanger the livelihoods of the staff. But we do have a duty to tell the (substantiated) truth.

    We know that good people are being badly hurt by the Brewers fearful tactics. I wish that the staff could all act together, walk out of the shops, go home and bombard the bishops, the churches, the press, with the truth about this travesty. But people have families to feed, mortgages to pay and they still feel responsible to their customers.

    So maybe it is time for us to stop blogging on Dave’s wonderful site and make a stand together. I know that there are concerned parties out there in our ecclesiastical hierarchies. But they are still sitting on their hands. OK, so one diocese has just decided not to deal with the SSG/SPCK shops anymore, but it needs them all to do that and to tell the Brewers why.

    Perhaps it is up to us to start writing to our church leaders, our bishops, our MPs even, and ask them to pray for the staff of SPCK Bookshops (people who have given devoted service to resourcing their communities). We need to explain how they are being badly abused by fellow Christians. Perhaps we should also be asking our wider church communities why they haven’t got involved in fighting such intolerance and such overt disregard for the dignity and rights of workers.

    Rise up bloggers – make such a noise that the whole world listens, and remember, ‘When they kick at your front door, how you gonna come? With your hands on your head or the trigger of your (metaphorical) gun?’ Stick the Clash on your headphones, pray through the Magnificat and then go for it…

  21. autumn leaves says:

    thanx pax- stand up for the right to do your job - and we will too - we need to find a way to get the facts out to people- I am telling people about Dave’s site - as we can’t talk.We are in league with the local chaplain for the workplace, and of course friends/home groups.Giving out the letter with the Church Times last week made for good conversation, and some customers are on the Facebook page - we are hoping there will be lots of letters in the Church Times this week.

  22. Dave says:

    Matt Cresswell at the Church of England Newspaper is interested in speaking to current employees / ex-employees about their experiences of the new management at SPCK. If you wish to share anything with him e-mail to this address:

    Matt.cresswell at churchnewspaper.com

    He will respect your anonymity should you request it!

  23. veritas says:

    I’m with you Pax Vobiscum.I do think that the staff left behind and those who were sacked need the support of the authorities of the church. There are those pesky legalities though! And the mortages and kids to bring up - maybe it’s easier for some of us to be radical.

    I think lobbying quietly may be the better bet. Also write to the staff and let them know that they are in your thoughts and prayers. Don’t send chocolate - some might be on diet!

  24. Phil Groom says:

    Maybe the people to write to are the Booksellers Association? They’re the trade association for booksellers, and SPCK are longstanding members (no idea whether or not SSG will maintain that, but if not you won’t be able to use National Book Tokens there anymore).

    I’ve already written to them, as a member myself, to express my concerns.

    All their contact info’s on the website.

  25. Annie says:

    Thanx Pax (and Dave!)
    Yes it would be wonderful for our message to be more widely reported..is it perhaps that a Christian charity/story puts the wider media off?
    Your support is fantastic.
    Many people in the (formerly) SPCK Bokshop community allegedly log onto this site every day for
    support and news…please do continue… it really does mean a lot to those who remain ….
    THANK YOU

  26. Jim says:

    The latest angle from ‘thebookseller.com’ - notice that Mark Brewer is quoted on the record.
    http://www.thebookseller.com/news/47694-book-chain-drops-spck-name.html

    I would regard the comment,

    “It is important that the people who work for this charity want to work for it and are devoted to supporting its work because it is not ‘just a job’; it is a mission…”

    , as being deeply offensive to the many staff that have dedicated years of their working lives to the shops, only to see that effort totally traduced and undermined by the new owners.

  27. veritas says:

    Jim I wonder what happens to those workers who have now become missionaries. Will their employers care about workers having to pay mortages and having time to spend with family. Not to mention time for worship (Sunday working hours remember) so that they can replenish themselves for the task of spreading Christian knowlege.

  28. concerned says:

    This is a dreadful story and I want to send my support to all the remaining staff. I have have worked at SPCK (”the flagship store”) in the past and visited my local shop today to try to show some support. Presumably the continuing SPCK publishing company, particulary with the recent resignations from the SSG board, have effectively washed their hands of the situation as it has emerged. I hope that they will reflect on this carefully, notwithstanding the various legalities. It seems to me that we are nearing the end of the existence of these shops - how can they continue to trade if they cannot order any stock? I feel very sad for the remaining employees and send them my support and prayers.

  29. Phil Groom says:

    For anyone who’d like to offer practical support, I’ve set up a Save the SPCK Booksellers fundraising page. Have started it off with a donation of £100 from UKCBD. Any questions, please contact me via the site.

    Dave - may I use your “Save the SPCK” cartoon on the page, please?

  30. Annie says:

    A recent article in the Church Times has raised a number of queries and concerns regarding SSTG (formerly SPCK Bookshops). Mr Mark Brewer, I understand, has asked the Staff of SSTG to release the following statement (I gather sent to shops by e-mail)to concerned Church Times readers.
    I am sure that he will be glad that this message has been passed onto this site for maximum distribution

    ————————————————

    A charity, SCM-Canterbury nevertheless seeks to compete with the Saint Stephen the Great bookshops through its own bookshops (including the shop 1 block from our own in London) and also through its coming, online store.

    Sadly, it must be pointed out that the article below is motivated by a similar “envy and jealousy” as what Saint Luke reported in Acts 13:45 ( “But when the Jews saw the crowds, filled with envy and jealousy they contradicted what was said by Paul and talked abusively [reviling and slandering him].”) Clearly, SCM-Canterbury cannot be said to be motivated by a desire to support our work of Christian bookselling! It also has become painfully obvious that SCM-Canterbury’s continued harangues against our charity and our shops is really quite abusive and even slanderous.

    As an example: SCM-Canterbury refused to run a small story on the truly newsworthy event of the glorious consecration (by His Eminence Joseph Pop, Metropolitan Archbishop of Western Europe) on August 12, 2007 of the redundant church in Dorset which our charity acquired. Yet now, nearly 3 months later, it ends an article about the bookshops with an unrelated and misleading post-script about that church! The purported quotes are completely out of context: the priest mentioned below was simply an interim priest who served until the consecration.

    Second, even though Church Times printed an article containing Mr. Allard’s hurtful, untrue and slanderous email of 1 October 2007, it refused to print his boss’ retraction of 25 October, as follows:

    Dear SPCK Shops

    I believe that, though unintended, the email from Kevin Allard on 1st October 2007 conveyed a negative message. SCM-Canterbury regrets this and apologises to Saint Stephen the Great LLC and the SPCK Bookshops. SCM Canterbury Press agrees that this was an inappropriate type of response to queries received in Norwich from individual stores.

    Yours

    Michael Addison

    Sales and Marketing Director

    [SCM-Canterbury]

    Thank you for your consideration of this message. May the Holy Trinity sustain us and enable us to keep our eyes on the contest ahead, namely the mission of Christian bookselling.

    Mark Brewer

    ——————————————————————————–

    SPCK rift widens: shops renamed; trustees resign

    Different stories: the SPCK shop in Exeter. Seven staff are reported to have resigned APEX

    SPCK BOOKSHOPS will no longer trade under the name SPCK: they have been retitled “Saint Stephen the Great”, with effect from yesterday. The change is the latest move in a growing rift between SPCK, the book publishers and mission agency, and the Eastern Orthodox charity the St Stephen the Great Charitable Trust (SSG), which acquired the chain of 23 SPCK bookshops a year ago ( News, 27 October 2006).

    Last Saturday, it was announced that the Bishop of Gloucester, the Rt Revd Michael Perham, who chairs the governing body of SPCK, and Simon Kingston, the chief executive of SPCK, have resigned as trustees of SSG. Continuing as trustees was no longer helping any of the involved parties, they said. The only proper thing for them to do was to resign, “with the best interests of the shops strongly at heart”.

    The Bishop said: “We felt an increasing conflict of interest in our duty to represent SSG, while also representing what we felt to be best for SPCK.”

    Mr Kingston said on Wednesday that he was taking legal advice over the shops’ name-change. SSG said that it was no longer carrying the SPCK name because “more and more SPCK books [are] carrying a decidedly ‘liberal’ agenda”. Its trustees “feel the time has come to distance themselves from SPCK”.

    When SSG took over the bookshops, which were running at a loss, it promised to “enhance and broaden its mission of distributing Christian literature”. Commenting on the acquisition in its 2006/07 annual report, SPCK stated: “This charity undertook . . . to ensure that the stockholding carried a breadth of materials from a variety of Christian denominations including those of differing views on contentious current debates.”

    Since the acquisition, however, there has been a series of complaints about staff morale, working practices, censorship on stock control — the sale of the Qur’an was banned within a month of the takeover ( News, 1 December 2006) — and new contracts ( News, 14 September). According to the shops’ website, 12 shops are without managers, and staff at both Exeter and York publicly walked out last month in protest at new contracts.

    One of the many letters, phone calls, and emails to the Church Times over the past year came from “a concerned employee of the SPCK Bookshops” last month. It stated: “I, along with my colleagues, have faithfully stood by SPCK and have actively and enthusiastically promoted Christian knowledge through the selling of religious books and paraphernalia, only to see this enthusiasm crushed by the oppressive regime now implemented in the chain.”

    Mark Brewer, the lawyer from Texas who chairs SSG, has always strenuously denied the complaints, and this week accused the Church Times and other media of unsubstantiated reports. He said that the decision to change the bookshop name was part of the charity’s Orthodox campaign. “St Stephen the Great is our patron saint. By conducting charitable business under his name, we mean to honour him and ask him to intercede for our charitable trading activities.”

    Commenting on current staffing, he said: “Our bookshops continue to trade, and I have the utmost confidence in our management from top to bottom.” The unspecified conflicts of interest cited by Bishop Perham and Mr Kingston included press and employment issues, he said. Their resignations had not been requested, but were not totally unexpected; he respected their decision.

    SSG is part of the St Stephen the Great Foundation, which promotes the Orthodox Church in the UK. It had established an Orthodox congregation in the redundant St Osmund’s, Parkstone, in Dorset, which it bought in May 2005. Last week, however, Fr Chrysostom MacDonnell, the Priest-in-Charge of St Dunstan’s (from the Greek Orthodox Patriarchate of Antioch and All the East), said that the congregation he led had removed itself from St Osmund’s, and had relocated to a Roman Catholic church in Bournemouth.

    “We parted company with Mr Brewer and his organisation, as we found that the way in which they operated was contrary to our deanery statutes regarding the control of parishes.”

  31. midget says:

    dave just wanted to say thank you for the support you are giving all staff(ex staff included) and hope you will continue the good work. I am currently in my own battle with the Brewers and am grateful the truth is starting to be put out in the public domain. cults thrive on keeping people isolated, when we pull together they cannot be in control.