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August 31st, 2007

Postage will be added

postage

Today has not been an entirely good day, not least because I have had problems with Paypal, the system I use to collect payments on this website.

All of a sudden Paypal has started to charge postage on every single order, even if it is a licence which will not be posted as I do not post the licences. The code on my website has not changed, so it is a problem at their end. I have spent hours phoning them and messing around with the code for the payment buttons, but all to no avail. There does not seem to be any way to resolve the problem.

It would be a nuisance if I have to stop using Paypal because of this, as I cannot afford another credit card system, which would mean I cannot take payments.

In the meantime apologies to everyone who has paid me today for the extra postage charge you have been forced to pay. I will be in touch shortly to offer you a refund.

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This is a single post on the Cartoon Blog by Dave posted on Friday, August 31st, 2007 at 11:59 pm. Click here to read all of the latest posts. Both comments and pings are currently closed.

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8 Responses to “Postage will be added”


  1. Martin Q says:

    Are you aware of moneybookers.com ? If you have to give up PayPal (and even if you don’t) they are a very good alternative, UK based, and with very reasonable rates. Well worth a look. NB I do not work for them. Nor am I a lawyer, etc.

    September 1st, 2007 at 12:42 am
  2. Philip of Samaria says:

    pay pals good usually too but when it all goes wrong on line – boy does it all get bad!

    September 1st, 2007 at 8:06 am
  3. Lisa says:

    You know, if all else fails, there are always alternatives to PayPal, such as PPPay.com or Google Checkout. No point paying for credit card merchant services when you don’t need to.

    September 1st, 2007 at 8:52 am
  4. chris clark says:

    I fear the ebay/paypal enterprise is trying to find ways to increase revenue. Ebay put effective rates up a lot recently but as they have such a big presence it is hard for anybody else to get a foot in and be a serious competitor. I suspect the same applies to the paypaln side of things as they try and make more and more from each transaction.

    However it must mean people are buying your wares which is a good thing…or at least they did some time in the last 2 years and Greenbelt has made you resolve to catch up :-)

    September 1st, 2007 at 10:22 am
  5. Lynda says:

    Yup, PayPal is great when it’s working … praying it gets sorted soon.

    September 1st, 2007 at 10:36 am
  6. ash says:

    A fudged solution might be to charge £30 for the liscence, and £5 for the postage, thus still keeping the cost the same and appeasing the weird ways of Paypal.

    Otherwise, back when I used to use paypal, I remember you could use different codes for ‘product’, ‘service’ or ‘donation’… the latter two, presumably, shouldn’t generally need postage…

    September 1st, 2007 at 2:02 pm
  7. Anne says:

    I think they’re having problems this weekend. Yesterday I received an announcement with great fanfare that their “New, improved” logos and badges were online and that I didn’t need to do anything. I can’t tell the difference between the new improved and the old unimproved. About a month ago they announced that they were increasing the charge for their credit card terminal services from $20 to $30 per month (US). They debited me accordingly. Last night they did this month’s billing and only debited me the old $20. I don’t know if something’s broken or if they had a change of heart. It’s a holiday weekend here. I’m going to wait til Tuesday to call them.

    September 1st, 2007 at 4:29 pm
  8. joe says:

    Dave – we use googlecheckout – it is free (at least it is for us as we have googleads) and very simple. http://www.google.co.uk/checkout

    September 3rd, 2007 at 7:19 pm