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July 12th, 2006

Apologies

As I suspect you will have noticed the site has been down a lot over the last few days and it has been making me unhappy. In fact if you’ve been following this site from the beginning you will have noticed that it has been down a lot over the whole time it has existed. Usually no more than an hour or two at a time, but there have been a lot of these times. Looking through my ‘sent e-mails’ I note that I have contacted my web hosts Purple Paw Internet over 20 times this year to say that the site and e-mail are down. And that is just the number of times it has happened when I have been online. Who knows how many other times there have been.

The company can’t give me any assurance that things will get better, but unfortunately my expectations as far as customer service goes are very low, so up to this point I’ve done nothing about it. I need to change web hosts, but it’s all stress, time and money. I also have no-one on hand to help me out if it all goes horribly wrong which I think is the real reason I am hesitant to go ahead, but it’s looking like I now need to.

So, in the meantime I’m really really sorry. I hope things will get better but I can offer no assurances.

I’ll try to come back with more of the usual cheery nonsense tomorrow.

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This is a single post on the Cartoon Blog by Dave posted on Wednesday, July 12th, 2006 at 10:58 pm. Click here to read all of the latest posts. Both comments and pings are currently closed.

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6 Responses to “Apologies”


  1. James says:

    Sorry to hear about the hassle – you must do what you think best. However, I have not had a problem (yet) of connecting to your website whenever I have wanted to. Perhaps others can comment on their experience – it could be that the web host is just picking on you because you are the customer?!

    July 12th, 2006 at 11:19 pm
  2. Mark Berry says:

    Dave, can I reccomend a friend of mine here in Telford … Xtianhosting – http://www.xtianhosting.co.uk/ – Andy hosts all our files (podcasts, meditations and films) and is extrememly friendly and helpful. Give him a call, he’ll do you a good deal!

    July 13th, 2006 at 8:43 am
  3. Dave says:

    James – good to hear you’ve not had problems.

    Mark – thanks for the contact. I’m wondering whether I need to go for some industrial-strength hosting as my bandwidth usage is on a fairly rapid rise. But I might just get in touch with him – thanks.

    July 13th, 2006 at 8:56 am
  4. Darren says:

    you could also try http://www.xilo.net I use them, think they are great and they offer some pretty cool packages. Have had problems with setting stuff up and they have always replied promptly. Not a xian set up though so this isn’t as holy as the post above. But I do know that setting up wordpress on their servers is really easy, as it is on any server actually. Anyway, they’ve been good to me so thought I’d recommend them in your hour of need :-)

    July 13th, 2006 at 11:04 am
  5. Karin says:

    I was going to post to say I hadn’t had any problems the other night, but then I had problems. It was fine next morning, though.

    July 14th, 2006 at 12:14 pm
  6. Richard says:

    If you need another option for hosting, I can totally recommend Gradwell.com who host my blog, and several other sites. They are a relatively small company, but have always been reliable in terms of my hosting.

    July 20th, 2006 at 12:07 am