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May 24th, 2006

British Gas cartoon

british gas cartoon

I normally steer clear of naming and shaming companies via my cartoons and an associated grumpy post, but I’ve now done so twice in a week. But seeing as I’m still sitting in a freezing* cold house with no heat or electricity being sued is not the first thing on my mind. I think I will try to stick to naming and shaming only one company per week from now on.

Anyway, tomorrow I am expecting the fifth visit from a British Gas engineer in a week. Every time there is some new part or new machine that is required to do the job, and every time a different engineer comes so that he (and they are all male) does not know what the previous one has done. In the meantime we cannot get the electricity fixed until we are sure that the boiler is not going to do any more leaking. As a result my entire life and business is being powered by the electricity socket next to the cooker and lots of extension leads, and I am staying elsewhere overnight as I have no fridge and no hot water (as far as I know – one can never be sure).

*Exaggeration. But 75% of British Gas engineers work with the front door open, so it has been a bit cold.

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3 Responses to “British Gas cartoon”


  1. Karin says:

    ‘Twas on the Wednesday morning that the gas man came to call . . .

    . . . oh it all makes work for the working man to do.

    As Flanders and Swann might say http://www.iankitching.me.uk/humour/hippo/gas.html

    :0)

    May 24th, 2006 at 11:05 am
  2. Tiffer says:

    My mums boiler is quite old – there is only one engineer in the whole of the British Gas south east London workforce who actually knows how it works. She always asks for him and is reassured he will turn up. He never does. Instead some bright young thing reassures her, and tells her it will all be fine because he’s trained, takes it all apart and then can’t put it all back together again. So a week later, without any heating, the right guy comes. Now my mother just doesn’t let anyone but him in, but they still aren’t getting the picture.

    May 24th, 2006 at 11:48 am
  3. Phi says:

    I’ve worked for British Gas for many years. When I first started my job as a Customer Service Advisor, I was told that the needs of the customer come first. Now all that’s changed and I have to sell sell sell. If you have to call British Gas about you gas or electricity bills, unless you’re an ‘opt out’ customer, who lets it be known that they don’t want to be sold anything at all, you can expect to be asked if you want anything from your telephone service to your drains insuring!!

    I don’t enjoy my job any more.

    September 1st, 2006 at 6:18 am